Assistant - Admissions

Key ResponsibilitiesProcess and maintain applicant information using the institution's CRM and admissions systems.Update and monitor application status and workflow progress.Verify student applications for completeness and compliance with admission requirements.Maintain accurate admissions records, databases, and supporting documentation.Perform data entry, verification, and regular updates within admissions management systems.Coordinate with Admissions Officers to facilitate the timely review and processing of applications.Assist in scheduling admissions committee meetings and preparing supporting documentation.Support the planning and execution of admissions events to enhance applicant engagement.Assist with lead generation, follow-up calls, and applicant tracking activities.Respond to application-related queries and assist in resolving cases escalated by the Student Help Desk.Review applicant records, reconcile documentation, and ensure accurate information is maintained.Ensure confidential handling of applicant information in accordance with data protection and privacy policies.Maintain high levels of data accuracy and integrity across all admissions systems.Provide day-to-day administrative support to the Admissions Department.Assist with operational activities and other duties as assigned to ensure the smooth functioning of admissions operations. Experience and QualificationsBachelor's Degree in Business Administration, Management, Education, or a related field1–2 years of experience in Admissions, Academic Administration, Student Services, or a similar administrative support role.Experience using CRM systems or admissions management platforms.Proficiency in Microsoft Office, particularly Microsoft Excel.Experience handling data entry, reporting, and document management.Required Skills & CompetenciesStrong organizational and administrative skills.Excellent attention to detail and accuracy.Good verbal and written communication skills.Ability to manage multiple tasks and meet deadlines.Strong interpersonal and customer service skills.Ability to maintain confidentiality and handle sensitive information.Proficiency in CRM systems and Microsoft Office applications.Ability to work collaboratively within a team environment.Strong problem-solving and coordination skills.Preferred AttributesExperience working in a higher education or academic institution.Familiarity with student admissions processes and academic administration.Ability to work in a fast-paced, deadline-driven environment.Professional, proactive, and service-oriented approach.