Call Centre Agent/Customer Service Representative

Job Title – Call Centre Agent/Customer Service Representative (Arabic Speakers) - Type – Outsourced - Contract Duration – 6 Months Extendable - Immediate Joiners Only - Work Location – Dubai - Salary – AED 5000-AED 5500 - Working days & timings – 5-day work and standard hours - Mandatory details/Skills – Customer Service, Calls, Problem-solving Job description - Assist customers with inquiries, complaints, and requests through chat, calls and walk-in. - Handle inbound and/or outbound calls in a professional and courteous manner. - Ensure high-quality service delivery while meeting defined performance metrics. - Troubleshoot basic technical issues related to the application. - Previous customer service or call center experience is a must.