Customer Service Specialist / B1 / Fixed Shifts

Job Description Position: Advisor Experience in customer service is required Market: GCC Languages: English & Arabic Channels: Inbound Calls, Outbound Calls, Chat & Emails Location: Mohandessin Respond to customer inquiries via phone, chat, or email. Resolve customer complaints and service-related issues. Provide accurate information about products, services, and promotions. Record customer interactions and update system records. Follow company policies and quality standards. Job Requirements Salary: 12,500 EGP/month 10,490.96 EGP Net Basic 2,009.04 EGP KPIs Medical Insurance Social Insurance Paid Training Training Salary: 10,490.96 EGP/month RequirementsEnglish Level: B1+ / B2 Customer Service Experience Graduates Only All Graduation Documents Are Required Good Communication Skills Able to Work Rotational Shifts