Front Desk Receptionist

We are seeking a professional, high-energy Front Desk Receptionist to serve as the primary face and voice of our office equipment business. In this role, you will be the first point of contact for clients looking to buy, lease, or service critical workplace equipment—such as commercial copiers, multi-function printers, IT hardware, and software solutions.

Beyond traditional greeting and phone management, this position requires an individual who can confidently answer basic product inquiries, handle service dispatch tickets, coordinate equipment deliveries, and showcase a working knowledge of the very products we sell.

Core Competencies

• Customer Service: Outstanding interpersonal and verbal communication skills.
• Multitasking: Proven ability to manage a busy multi-line phone system while simultaneously greeting walk-ins.
• Organization: High attention to detail for tracking service schedules, data entry, and documentation.

Client Facing & Communication

• First Impression Management: Greet walk-in clients, corporate buyers, and visiting vendors warmly to set a professional tone for the business.
• Inbound Call Routing: Manage a multi-line phone system to screen, transfer, and route incoming inquiries to sales, leasing, or tech support.
• Basic Product Guidance: Answer high-level questions from walk-ins regarding available printer models, copier features, or leasing terms.
• Showroom Maintenance: Keep the equipment showroom and lobby neat, fully stocked with product brochures, and presentable for client demonstrations.