Inside Sales Representative JDE Sales Order Management

Job Description Role Summary Job Description The Inside Sales Representative is responsible for supporting the sales organization by managing the end-to-end inside sales process for assigned accounts. This includes quoting Downhole (DH) tools, maintaining accurate Sales Quote reporting, processing purchase orders, coordinating deliveries, invoicing, and supporting sales forecasting based on open orders. The role ensures timely execution, revenue visibility, and customer satisfaction in accordance with NOV Wellbore policies and procedures. Responsibilities Key Responsibilities, Accountability & Authority Prepare, issue, and maintain accurate sales quotations for Downhole (DH) tools in accordance with approved pricing and commercial guidelinesMaintain accurate and timely Sales Quote reporting to support sales visibility and pipeline managementSupport sales forecasting/Best Guess reporting based on open ordersProcess customer purchase orders accurately and within required timelinesCoordinate and arrange deliveries in collaboration with logistics, operations, and internal stakeholdersEnsure timely and accurate invoicing of completed ordersAct as a key point of contact to support customer satisfaction and resolve order-related queriesMaintain accurate sales order and quotation records within the JDE (JD Edwards) systemMonitor order, quote, and delivery status and proactively identify risks impacting delivery schedules, revenue, or forecast accuracyEscalate issues appropriately to minimize commercial, operational, or customer impactQualifications Behavioral Skills / Competencies Strong customer service and commercial orientationEffective written and verbal communication skillsAbility to prioritize workload and manage multiple tasks based on business impact and urgencyDemonstrated track record of delivering time-bound resultsStrong interpersonal skills with the ability to build rapport and trust with colleagues and customersAbility to work effectively under pressure in a fast-paced, deadline-driven environmentHigh level of attention to detail with a focus on accuracy and complianceExperience & Knowledge Required 3-5 years experience in inside sales, sales support, or customer service within an industrial or oil & gas environmentHands-on experience with Sales Quote preparation and reportingExperience supporting sales forecasting based on open orders and pipelineWorking knowledge of JDE (JD Edwards) or similar ERP systemsExperience handling quotations, purchase orders, delivery coordination, and invoicingExcel proficiency is an advantage, particularly for reporting, tracking, and data analysisFamiliarity with Downhole tools or technical product portfolios is preferredJob Details Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: Job Function: Sales Company Industry/ Sector: Oil and Gas What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand. Report Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at.