Patient Relation Executive

Summary Of Job Profile

Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.

Essential Duties And Responsibilities Pre-Clinical Management

• Greeting patients, answer and manage incoming calls & messages
• Manage patient appointments & confirmations
• Register new patients & manage the data system
• Inform patients of office procedures and policy
• Collect and receive payments from patients at time of treatment
• Maintain and manage patient records in compliance with privacy and security regulations

Candidate requirements:

• Communication skills, i
• planning and organizing
• customer service skills
• Knowledge of computers and relevant software applications
• Knowledge of general administrative and clerical procedures
• Working knowledge of medical insurance