Quality Manager

Qualifications: -

o  Bachelor’s degree in chemistry, Food Science, or a related field Food & Safety Diploma and other certification

• Minimum of 7-10 years of experience in quality assurance and quality control, preferably in the flavors and fragrances industry.
• Strong knowledge of regulatory requirements (e.g., FDA, ISO, IFRA, HACCP, HALAL & KOSHER).
• Excellent leadership and communication skills.
• Proven ability to analyze data and drive continuous improvement reporting to CEO

o   Strong analytical and problem-solving abilities.

o   Proficiency in using QA/QC software and laboratory equipment.

Quality Assurance (QA)

1. Develop and Implement QA Strategies

• Design and implement comprehensive quality assurance programs and policies.
• Ensure compliance with industry standards and regulations (e.g., ISO, GMP).

1. Quality Management System (QMS) Oversight

•  Develop, implement, and maintain a robust QMS aligned with ISO 22000, and other ISO, FSSC 22000, HACCP, and other relevant standards.
• Conduct regular internal audits to assess compliance and identify areas for improvement.
• Ensure all quality documentation, SOPs, and records are current and compliant with regulatory standards.

1. Training and Development

• Lead training programs for staff on quality assurance and quality control principles and practices.
• Foster a culture of quality awareness throughout the organization.

1. Internal Audits and Compliance

• Plan and conduct internal audits to assess compliance with quality standards.
• Prepare audit reports and follow up on corrective actions.

Quality Control (QC)

1. Supervise QC Testing and Inspections

• Oversee the testing of raw materials, in-process products, and finished goods to ensure quality standards are maintained.
• Ensure that analytical methods and testing procedures are effective and compliant.
• Maintain QC instruments

1. Data Management and Reporting

• Analyze quality control data to identify trends and areas for improvement.
• Prepare and present quality performance reports to senior management.

1. Non-Conformity and Corrective Actions

• Manage investigations of non-conformities and customer complaints related to product quality.
• Collaborate with production and R&D teams to implement corrective and preventive actions.

Continuous Improvement

1. Quality Improvement Initiatives

• Lead initiatives aimed at continuous improvement of quality processes and systems.
• Promote best practices in quality management across departments.

1. Regulatory Compliance and Updates

o   Ensure compliance with local, national, and international food safety regulations and standards (e.g, NFSA , EFSA, FDA, IFRA).

• Stay updated on industry regulations and changes affecting flavors and, fragrances Oils & herbs
• Ensure that all quality practices meet regulatory requirements and industry standards.

Leadership and Team Management

1. Team Leadership

• Manage and mentor the QA and QC teams, promoting professional development and collaboration.
• Set clear performance goals and conduct regular performance evaluations.

1. Cross-Functional Collaboration

• Work closely with R&D, production, and supply chain teams to ensure quality is integrated into all processes.
• Facilitate communication regarding quality issues and improvements across departments.

o  Serve as the primary point of contact for customers on quality-related matters.

o  Address customer complaints and inquiries, ensuring timely and effective resolution.

o  Work closely with the sales and marketing teams to meet customer specifications and expectations.