Sales Service Representative

Company Description Wealth Credit Plus is a growing financial services organization focused on providing accessible loan products and tailored credit solutions to individuals and businesses. The company is committed to transparent processes, responsible lending, and strong customer relationships. Team members work in a collaborative environment that encourages professional development and performance-based growth. Wealth Credit Plus values integrity, efficiency, and innovation in serving diverse clients in the Egyptian market. Role Description The مسؤول مبيعات قروض (Loan Sales Officer) is a full-time, on-site role based in Cairo. The role involves identifying potential clients, explaining loan products, and guiding customers through the application and approval process. Daily tasks include responding to customer inquiries, assessing basic eligibility, preparing and submitting loan documentation, and following up to ensure timely completion. The Loan Sales Officer will collaborate with internal teams to coordinate sales operations, maintain accurate records, and meet individual and team sales targets. This role requires consistent on-site presence to build strong relationships with walk-in customers, local partners, and channel sales contacts. Qualifications Strong customer service skills, with the ability to support clients before and after loan approval.Experience in lead generation and prospecting, including outreach to new and existing customers.Clear and professional communication skills, both verbal and written, in Arabic; English proficiency is an advantage.Knowledge of sales operations and basic sales processes within financial or banking services.Exposure to channel sales or partnerships with agencies, retailers, or other referral sources.Basic understanding of loan products, credit concepts, and financial documentation.Proven ability to meet sales targets, work under pressure, and manage multiple customer cases at once.Strong attention to detail, organizational skills, and comfort working with CRM or sales tracking tools.High level of integrity, ethical conduct, and respect for confidentiality in handling customer information.Diploma or bachelor’s degree in Business, Finance, Marketing, or a related field is preferred.