Service Technician

Job Description: Date Posted: 2026-05-12 Country: United Arab Emirates Location: Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates Job Description Job Title: Service Technician Location: Dubai, UAE About the Role: We are seeking a skilled and experienced Service Technician to join our team in Dubai. As a Service Technician, you will be responsible for troubleshooting, repairing, and PPM on elevators and escalators. Responsibilities: Troubleshooting and diagnosing technical issues in elevators and escalators Performing repairs and maintenance on elevator and escalator systems Conducting PPM to ensure optimal performance and safety Ensuring compliance with safety regulations and company standards Maintaining accurate records of maintenance and repair activities Collaborating with other team members to provide excellent customer service. Qualifications: ITI / Diploma in Electrical or Mechanical / B. Tech. Experience: Minimum of 5-8 years of experience in the elevator and escalator industry. Strong knowledge of elevator and escalator systems and components Proficiency in troubleshooting and repair techniques Understanding of safety regulations and industry best practices Excellent problem-solving and analytical skills Ability to work independently and as part of a team Strong communication and interpersonal skills If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and TermsRequirements: