Customer Service Representative (English / Polish Bilingual)

Working as a Customer Service Representative (English / Polish Bilingual), We Offer:Competitive lucrative packageAmazing career growth opportunitiesTransportation Provided (Pickup and Drop point)Day shifts (Working hours 10:00am to 10:00pm)Work on-site at our brand-new officeAs a Customer Service Representative (English / Polish Bilingual), You Will:Must be Fluent in Polish and English with C1 Level Proficiency.Respond to customer queries in a timely and accurate way, via phone, email and chat.Diagnose and troubleshoot hardware, software, and connectivity issues for a variety of products and services.Provide personalized customer service at the highest level.Ensure proper security procedures are followed for all customer interactions.Maintain thorough knowledge of systems so that information can be researched and proper information is given to customers.Learn and retain a thorough working knowledge of all existing and new products and services.Other tasks/functions that may be assigned by the account as per business requirements As a Customer Service Representative (English / Polish Bilingual), You Have:The ability to speak, read, and write fluently in Polish and English6 Months of experience in the Customer Service Field.Great communication skills, both verbal and written.The ability to be consistently ready to work and on time as scheduled.Ability to work changing shifts, including evenings and weekends.The understanding you will be working on-site at our state-of-the-art campus in Maadi Park.