Medical Lab Technician

Responsibilities: Patient Communication and Identification Follow JHAH policies and established procedures for positive patient identification.Sample and Tube Requirements Know the required blood volume for each test and collect sufficient samples to avoid QNS (Quantity Not Sufficient).Identify the correct tube type and transport conditions for all tests, including referral tests.Prioritize STAT samples over routine orders.Pediatric Venipuncture Perform blood collection on pediatric patients while maintaining high standards of patient care.Demonstrate empathy and compassion toward patients and their relatives.Finger Stick / Heel Stick Safely use lancets and Tenderfoot devices for neonates and infants.Select the appropriate puncture site according to established procedures.Blood Culture Collection Follow international aseptic techniques to minimize contamination and avoid repeat testing.Adverse Reactions Assess patients for signs of fear or unease and explain the blood collection procedure to reassure them.Check for allergies or sensitivities to materials, including sensitivity to the sight of blood or needles.Follow the appropriate procedures in the event of an unexpected adverse reaction.Laboratory Information System (LIS) and Hospital Information System (HIS) Demonstrate proficiency in using LIS and HIS.Understand the procedures and workflows required to manage collection area activities accurately and ensure error-free processing.Non-Blood Sample Processing Issue sample containers, release test orders, and accession non-blood samples.Laboratory Safety Strictly follow all safety policies relating to fire safety, infection control, Hazard Communication (HazCom), and Basic Life Support (BLS).Identify and properly use all personal protective equipment (PPE) required in the laboratory.Professional Attitude Maintain punctuality at work.Comply with the dress code policy.Demonstrate enthusiasm and dedication to the job. Skills SCHS Registration Maintain a valid license and SCHS registration.Renew the license and registration on time to prevent expiry during employment. Mandatory Training Complete all JHAH mandatory training and specified LSD-required courses on time, without delay.Candidate Criteria Follow regulations for patient identification using two identifiers.Have a minimum of one year of experience in venipuncture and capillary blood collection techniques.Demonstrate knowledge of the order of draw and specimen requirements.Demonstrate knowledge of specimen labeling, handling, and transportation.Demonstrate knowledge of infection prevention, hand hygiene, and sharps safety.Demonstrate knowledge of patient communication and procedure explanation.Demonstrate patient-centered care, empathy, professionalism, and customer service.Be flexible to work rotating shifts, weekends, and holidays, and adapt to operational needs.