Customer Service Representative ( Live Chat )

Job Description Respond promptly and professionally to customer inquiries via online channels, including chat, email, and Calls. Resolve customer complaints and concerns efficiently, ensuring a positive and supportive experience. Follow up on customer issues and update tickets Assist students and instructors with troubleshooting technical issues and navigating the online learning platform. Job Requirements Minimum 6 months of experience in customer support, service, or a related field. Graduates or full-time students (must be fully available) Bachelor’s degree or currently enrolled in a related field Good communication skills Ability to work under pressure Commitment to work schedules Working Conditions: Two rotating days off per week Rotating / flexible working shifts