Customer Service Specialist - English B1/B1+ {Chat\Calls}

Job Description Etisalat UAE is hiring now Excellent up to fluent English speakers For SMB account with attractive packages (Handling UAE corporate Owners with small and medium Business through inbound calls). Respond to customer inquiries via phone, chat, or email. Resolve customer complaints and service-related issues. Provide accurate information about products, services, and promotions. Record customer interactions and update system records. Follow company policies and quality standards. Location: Maadi, Degla Square Job Requirements Requirements: ●B1\ B1+English level ●Graduates any major ●Experience customer service is a Plus ●Technical background is preferable ●Males&Females welcome to apply ●Flexibility with rotational shifts and days off ● Benefits: ●Salary up to 12500k ●Fully Paid training ●Social and medical insurance ●Free VPN line (Busines plan 1000 EGP/ month) ●Referral program ●Bonus program ●Promoting after 6 months ●Career path (insource)