Executive Assistant – Operations & Sales

Job Description We are a fast-growing Canadian moving and logistics company looking for a highly organized, proactive, and customer-focused Dispatch, Operations & Sales Coordinator to join our team. This is a hybrid role based in East Cairo, supporting our Canadian operations. The successful candidate will play a key role in coordinating daily operations while also driving sales through prompt lead follow-up and excellent customer service. This position is ideal for someone who enjoys multitasking, thrives in a fast-paced environment, and is motivated by both operational excellence and achieving sales targets. Key Responsibilities Operations & Dispatch Coordinate daily schedules and dispatch activities. Communicate with customers regarding bookings, ETAs, and service updates. Maintain accurate job records and update internal systems. Coordinate with crews and management to ensure smooth daily operations. Handle administrative and operational tasks efficiently. Escalate operational issues promptly when necessary. Sales & Customer Success Respond to new customer inquiries quickly and professionally. Follow up on quotations and outstanding leads within strict response time targets. Build rapport with customers and convert inquiries into confirmed bookings. Maintain and update the sales pipeline. Meet individual sales KPIs and monthly conversion targets. Work closely with management to improve customer experience and sales performance. CompensationCompetitive fixed monthly salary Attractive commission structure based on sales performance. Performance-based incentives and future growth opportunities. Job Requirements Fluent English (spoken and written) is mandatory. Previous experience in customer service, sales, dispatch, operations, or administration. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work under pressure while maintaining attention to detail. Comfortable using computers and learning new software quickly. Self-motivated with a strong sense of ownership and accountability. Sales-oriented mindset with confidence speaking to customers and following up on leads. Reliable laptop and internet connection. Work ArrangementHybrid role based in East Cairo. Expected office attendance is generally three days per week, with the remaining days worked remotely. Working hours follow the Canadian time zone. Most shifts will fall within 5:00 PM to 2:00 AM (Egypt time). Exact hours vary depending on operational requirements and not every shift covers the full window. Flexibility is essential, particularly during the busy summer season when operational demands are higher. On some office days, work may extend until 12:00 AM–1:00 AM if business needs require it. Applicants should ensure they are able to accommodate these hours. If you have personal or family curfew restrictions, please consider whether this schedule is suitable before applying. What We OfferLong-term career opportunity with a growing international company. Comprehensive training and ongoing development. Exposure to Canadian business operations. Opportunities for career progression based on performance. Supportive and collaborative team environment.